Data management platform measures outcomes of health and wellbeing referral programmes
Scotland’s largest leisure trust, Edinburgh Leisure, has partnered with ReferAll to manage all its health and wellbeing referral projects.
Edinburgh Leisure, which operates more than 50 first-class venues across the city, is now using ReferAll’s data management platform to administer its Active Communities schemes.
Active Communities operates 18 different projects citywide, which aim to break down barriers to physical activity and help people to lead healthier, happier, and more-active lives.
And Edinburgh Leisure currently supports more than 10,000 people affected by health conditions, disabilities, inequalities, and poverty to get active, and stay active, every year, with projects such as Healthy Active Minds – which uses physical activity to support adults living with mental health conditions – and Steady Steps, supporting adults who have had, or may be at risk of, a fall.
ReferAll’s easy-to-view dashboard offers Edinburgh Leisure a real-time overview of all its Active Communities projects and their status, including details such as referrals received, uptake, and completion rates.
The Reporting Solution enables the Active Communities teams to analyse service performance and patient outcomes.
Ultimately, this means Edinburgh Leisure can clearly demonstrate to commissioners and stakeholders the positive impact they are having on participants’ physical and mental health.
We were searching for an accurate way to measure our participants’ outcomes and record the positive impact we’re having on people’s health thanks to their involvement in our Active Communities projects; and ReferAll does just that
Ryan Martin, wellbeing referral manager at Edinburgh Leisure, said: “We been working with ReferAll since July 2023 and already have 2,500 referrals on the system.
“With the ongoing challenges of securing funding from different partners, we needed a much-more-robust and seamless data platform.
“We were searching for an accurate way to measure our participants’ outcomes and record the positive impact we’re having on people’s health thanks to their involvement in our Active Communities projects; and ReferAll does just that.
“Having the ability to clearly see the number of non-starters and record reasons for non-participation has been especially helpful.
“Our Active Communities team has a big role to play, working with partners and focusing on individuals and communities who need extra support, and ReferAll helps them to do that easily.”
Jerry Saddington, sales and account manager at ReferAll, adds: “During Edinburgh Leisure’s onboarding we’ve been thrilled to help their teams map out key points in their pathways using ReferAll’s automated features.
“This swill save their team so much time in managing referral-based health and wellbeing schemes, as well as prioritising GDPR security.
“Our data management platform was designed and built by industry experts to reduce workloads for service managers and their teams.
“It simplifies and standardises service delivery, as well as the ability to report on specific Key Performance Indicators and outcomes, offering real-time visibility of programme performance providing confidence to commissioners and stakeholders.”